At flowerland we want to you to be able to visit our web site safe in the knowledge that your privacy will be respected. We would like you to come back frequently and get the products you want for the best value. There are some things that we have to do to provide you with these products, which involves you providing your personal information to us.

Flowerland is a registered data user under the Data Protection Act. We never make your personal details available to other companies for marketing purposes other than for the marketing of flowerland branded products and services. We (and our representatives) may hold your personal details to process your order and/or maintain your account.

As part of our high security standards, when you enter this website we will use cookies. Cookies are small pieces of information which are stored by your browser on your computer's hard drive. Flowerland has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with Flowerland. These cookies do not store any personal details relating to you or your credit cards. If you do not wish to receive cookies you will not be able to use this website. We also use JavaScript to speed up your online shopping experience. If you disable either cookies or JavaScript, you will not be able to use this website.

Flowerland (and our representatives who supply flowerland branded goods and services) may also use your details to send you further information on flowerland branded products and services, to keep you up-to-date on goods, services, new collections and promotional offers you may be interested in or for research purposes
If you prefer not to receive such information or be a part of such research at any time, please email us customer.services@flowerland.co.uk quoting your full name, address and postcode; or write to: Bourne End Garden Centre, Hedsor Road, Bourne End, Bucks SL8 5EE. Please include your name, address and postcode along with any flowerland account number or correspondence reference you may have.

If you still have concerns about shopping over the internet you may like to visit the government's e-shopping website. To link to the website click here.